Elphin Motel & Serviced Apartments Policies
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Policies
Hotel Launceston Policies
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs AUD 10 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 17 years old stay for AUD 30 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Elphin Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that there is a 1.3% surcharge when you pay with a credit card. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note reception closes at 6pm on Saturday and Sunday, should you wish to arrive after this time, please contact the property in advance.
Elphin Motel & Serviced Apartments
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